The entire process to return an item took entirely to long, the representative was distracted and seemed annoyed by my return. The system could not find my item.... and after several minutes, lots of huffing and puffing, an additional employees assistance (thanks Store Director V.Downes)...ureka the return was completed...
Nice merch, but not a fan of the store design.
Thank goodness these people that work here are very pleasant and helpful
Worst shopping experience. My family and I were profiled from the moment we walked into the store. The security guard and one of the employees followed us around the store. The employee and security guard were sending texts to each other and the security guard tried to stop and check us as we were leaving. I left the store and called the manager. I was advised there were numerous complaints about the security guard and he worked for a third party company. I will be contacting the corporate office. Do not shop at this store. I feel violated and ruined my Christmas mood. Horrible experience.
Excellent customer service! I always find the hottest and latest couture.
Saks Off 5th is a US Department Store based in Christiana, Delaware. Saks Off 5th is located at 2500 Fashion Center Blvd, Christiana, DE 19702, USA.
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